Effective as of May 25, 2018.
This Privacy Policy describes the practices utilized by Phlexglobal to safeguard the personal data of our website visitors. The policy describes how we collect, use, disclose and otherwise process personal information in connection with our website and other services, and explains the rights and choices available to individuals with respect to their information.
WHO WE ARE
We are Phlexglobal, whose registered address is at:
Mandeville House
62, the Broadway
Amersham Bucks HP7 0HJ
PERSONAL INFORMATION WE COLLECT
We collect personal information about you in the following ways:
Information you give us
Personal information that you provide through the website or otherwise communicate with us includes:
We combine other publicly available information, such as information related to the organization for which you work, with the personal information that you provide to us through our website.
Information automatically collected
We collect IP addresses from visitors to our website. We use IP addresses to help understand website activity, to administer the website, and to monitor activities on and interactions with the website.
We also automatically log information about you and your computer or mobile device when you access our website. For example, we y log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our website, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our site. We collect this information about you using cookies. Please refer to the Cookies and Similar Technologies section for more details.
Changes to your personal information
It is important that the personal information we hold about you is accurate and current. Please let us know if your personal information changes during your relationship with us by emailing us at privacy@phlexglobal.com.
HOW WE USE YOUR PERSONAL INFORMATION
To communicate with you
We use your personal information to:
If you request information from us, register on the site, or participate in our surveys, promotions or events, we will send you Phlexglobal-related marketing communications as permitted by law. You will have the ability to opt out of such communications.
To create anonymous data for analytics
We create anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by excluding information that makes the data personally identifiable to you. We use this anonymised data for lawful business purposes, such as improving our website experience.
HOW WE SHARE YOUR PERSONAL INFORMATION
Except as described in this Privacy Policy, we do not share the personal information that you provide to us with other organizations. We disclose personal information to third parties under the following circumstances:
COOKIES AND SIMILAR TECHNOLOGIES
What are cookies?
We collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our website.
Disabling cookies
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.
If you do not accept our cookies, you can experience some inconvenience in your use of our website. For example, we will not be able to recognise your computer or mobile device and you will need to log in every time you visit our website.
SECURITY
The security of your personal information important to us. We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.
INTERNATIONAL TRANSFER
Phlexglobal is headquartered in the United Kingdom and has affiliates and service providers in other countries, and your personal information can be transferred to the United States or other locations outside of the EEA where privacy laws is not be as protective as those in the EEA. We will ensure the transfer and your information is protected by one of the EU approved transfer mechanisms and that the recipient provide appropriate level of protection for your information as required by the data protection law.
Whenever we transfer your personal data out of the EEA to the United States, this transfer will follow the Phlexglobal EU-U.S. and Swiss-U.S. Privacy Shield Policy outlined at www.phlexglobal.com/privacyshield-policy.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy you will be notified via the contact information you have provided to us or another manner that we believe reasonably likely to reach you. This may include posting a specific announcement on our Sites.
CONTACT US
If you have any questions or concerns at all about our Privacy Policy, please feel free to email us at privacy@phlexglobal.com, or write to us at:
Mandeville House
62, the Broadway
Amersham Bucks HP7 0HJ
Attention: Data Protection Lead
Controller and Data Protection Lead Phlexglobal is the controller of your personal data for purposes of data protection legislation. Our Data Protection Lead can be reached at privacy@phlexglobal.com. See the “Contact Us” section above for additional contact details.
Legal bases for processing
Phlexglobal only uses personal information as permitted by law. The legal bases of our personal data processing are described in the list below
Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it. To determine the appropriate retention period for personal data, we consider the nature, sensitivity, potential risk, the purposes for which we processed personal data, and any applicable legal requirements.
Your Rights
Data protection laws give you certain rights regarding your personal information. These are
Some rights are conditional and are not absolute and will depend on other matters such as the legal basis for processing and compliance requirements but we will inform you if there are restrictions.
You can submit these requests by email to privacy@phlexglobal.com or in writing to the address above. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.
EU-US Privacy Shield Framework
Whenever we transfer your personal data out of the EEA to the United States, this transfer will follow the Phlexglobal EU-U.S. and Swiss-U.S. Privacy Shield Policy outlined at www.phlexglobal.com/privacyshield-policy.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy you will be notified via the contact information you have provided to us or another manner that we believe reasonably likely to reach you. This may include posting a specific announcement on our Sites.
COMPLAINTS AND ISSUES
If you have any issues or complaints about how we process your data, please in the first instance contact our Data Protection Lead via the contact details below and we will do our best to resolve it. You also have the right to complain to the UK regulator for data protection the Information Commissioners Office (ICO), whose details can be found at ICO.org.uk.
CONTACT US
If you have any questions or concerns at all about our Privacy Policy, please feel free to email us at privacy@phlexglobal.com, or write to us at:
Mandeville House
62, the Broadway
Amersham Bucks HP7 0HJ
Attention: Data Protection Lead
Controller and Data Protection Lead Phlexglobal is the controller of your personal data for purposes of data protection legislation. Our Data Protection Lead can be reached at privacy@phlexglobal.com. See the “Contact Us” section above for additional contact details.
Phlexglobal provides a unique Trial Master File solution by leveraging dedicated and authoritative TMF technologies and expert services to bring order, stability, and control to your Trial Master File – helping you achieve the highest standards for completeness, timeliness, and quality.
UK: +44 (0) 1494 720420
US: +1 (484) 324-7921
E-Mail: info@phlexglobal.com