
Dr Gareth Hayes
Head of Training and Personal Development
ghayes@phlexglobal.com
With twenty-six years industry experience behind him Gareth continues to be at the forefront of our industry’s training needs and regularly contributes articles to CRfocus on the subject, e.g. Formulating Training Strategies, May 2004; Training Needs Analysis and Evaluation, November 2004; Championing Europe November 2005; Inspecting Training Records, February 2006 and …And Industry Created the CRA, June 2006. He completed the Monograph “Communication and Presentation Skills” for ICR in 2005 and has been a prolific contributor to the organisation. Gareth is Co-editor of ICR’s Principles of Clinical Research (2001), is author of three chapters (“CRA”, “CTA/SSC”, “Training and Education”) in Careers with the Pharmaceutical Industry (John Wiley 2003) and “Clinical Trial Monitoring” published in Euromed’s Clinical Research Manual (2005). Gareth is a steering committee member of ICR’s Trainers’ Forum and was involved in setting up the recently formed Resourcing SIG. Gareth is on the Steering Committee of the prestigious PharmaTimes Clinical Researcher of the Year Awards initiative and is also a member of the Institute of Biology. In April 2006 Gareth was awarded an Honorary Fellowship by ICR and this year has been invited to join their Board of Directors.
Where appropriate we bring in the best and most appropriate experts the industry has to offer. We want you to hear the message from the originators so that your learning is not diluted any way or form. We are fortunate to be able to draw on the opinion leaders for the knowledge-based platform work and the best facilitators for the skills driven training. We prefer a healthy mix of trainers (at least two) where we can for every training event. This the most effective way of ensuring that your learning style will be recognised and that you will get the most out of the training process.
Rachel Harrison
Rachel specialises in communications and management training for employees at all levels in an organisation. Rachel has a proven track record of bespoke training work within the pharmaceutical industry across Europe. This is in addition to a very extensive and diverse experience of training, research and consultancy for large public sector organisations and small size businesses.
Previously, Rachel worked for the BBC as a Senior Education Advisor. Achievements include project managing two major multi-media educational campaigns in mental health and cancer, building partnerships and creating award winning educational materials. Prior to this she was a Senior Lecturer in Performing Arts and uses her excellent communication skills and creativity to design and deliver programmes which are challenging, inspiring and innovative.
Rachel holds a Masters degree with distinction in education and training.
Jo Burmester
Jo is a pharmacology graduate and began her career in clinical research in 1987 with a year in a phase I unit and then 4 years as a CRA and senior CRA. She has been involved, full time, in training since 1992 beginning with a training officer role with the Wellcome Foundation before going on to manage clinical research training departments in two global organizations.
Her career has included experience in the pharmaceutical industry and the CRO world and she has worked internationally, covering both ICH and FDA requirements. In Feb 2004 she set up Logic Squared Ltd (www.logic2.co.uk), which provides bespoke training and development services in clinical research and soft skills as well as management consultancy. In April 2005 she also co-founded PharmaSchool ltd which provides integrated development programmes for various roles in the clinical research arena.
She is also the author of “Managing Your Own Professional Development” published by the Institute of Clinical Research.
Christine McGrath
A graduate of Nursing with a Masters Degree by Research, Christine has worked in clinical research for over 15 years, initially performing all aspects of commercial and academic research including the coordination of single and multi-centre studies and managing teams of research staff. Christine moved into NHS R&D Management in 2003 and whilst working at United Bristol Healthcare NHS Trust was responsible for the delivery of quality standards in research through systems development, monitoring and training.
Christine moved to Southampton University Hospitals Trust (SUHT) in 2006. As Head of R&D at SUHT, Christine is responsible for developing strategy and implementing programmes of work to ensure the Trust is in a strong financial position, conducting high quality research relevant to the NHS.
Christine is an active member of the NHS R&D Forum, is a Director of the Institute of Clinical Research and a member of the PharmaTimes Clinical Researcher of the Year steering committee.
Sharon Boundy
Sharon Boundy has spent sixteen years as a healthcare professional specialising in educating people in rehabilitation back to independence post-illness. As a graduate in Occupational Therapy her enabling skills and vast therapeutic experience make her recent transition to the private sector unique in the arena of stress, balance and performance. Sharon continues to work in the NHS as leader of a mental health liaison team focusing on health promotion in primary and secondary care. Sharon 's role includes development of specific policies for staff development across mental health and she is actively involved in developing clinical supervision strategies using reflective and mentoring techniques.
Sharon 's skills are uniquely tuned for support of individual and team health without compromise to either. As a training consultant she has the ability to swiftly analysis personnel needs and brings a natural enthusiasm and empathy to the role.
Nigel Crossland
Nigel graduated with a BSc in Applied Biological Sciences at the start of his career while working on in-vitro neurotransmitter isolation and assay and the development of novel physiological measurement devices before moving to a new scientific quality standards initiative (a forerunner to QA) and monitoring GLP standards. QA assessments were performed on procedures, documentation, outcome-reports and contract material/service suppliers. He later received training in health and safety and took up a temporary appointment as safety officer. He was also appointed as chairman of the company’s consultative body. He moved into clinical research in 1985, spending a short time in data management before moving to GCP. In 1996, Nigel formed his own consultancy business specialising in QA in clinical research. Here he provides training and facility/organisation/company evaluations as well as GCP, GCLP and GCMP audit.
In 2001, he was made a Fellow of Research Quality Assurance by British Association of Research Quality Assurance and in 2005, he was made a Fellow of the Institute of Clinical Research. He currently sits on the Editorial Advisory board of GCP Journal. With over 25 years experience, he believes that well designed audits (or evaluations) ranging from systems to organisations will always result in opportunities for improvement or simplification.
As well as working for large and small pharmaceutical companies and CRO’s, Nigel has also assisted the research departments of various hospital trusts. Experience has been gained in a very wide range of therapeutic areas while visiting countries as diverse as Brazil, South Africa, Croatia, Poland, India, as well as the UK and nearly all European countries. Articles and presentations have recently comprised topics such as fraud (in clinical research), electronic data capture, performance of erroneous practices and “Are Investigators Fit for Purpose?”
Joan Perou
Joan Perou has worked in clinical research for over 20 years and is now an independent GCP Trainer and Consultant. Joan has extensive experience of GCP documentation and practices, quality assurance processes, audit/inspection procedures and training. Her background is second to none and currently is influential on many groups sitting at the heart of European Clinical Research. Her current duties include:
Rob Gardner
Rob originally taught biology and physical education after qualifying at Loughborough University He has worked in Pharmaceutical Sales for a multi-national company, and held training management positions in the financial services industry. In 1994 he returned to the Pharmaceutical industry in a clinical research training role in R&D with AstraZeneca. In 2001 he moved to Sweden and took on a Global training position with the responsibility for the selection and development of international trainers and the design and delivery of classroom and e-learning courses. Rob has delivered training in over 30 countries including Poland, Brazil, Canada and China. In 2004 he won an internal global award for the successful development of seven therapeutic e-learning programmes. These have subsequently been made available via the internet to all health care professionals. Rob is now an independent training consultant specializing in training delivery methodology and e-learning.
Jacqui Farnell
Jacqui started in clinical research in 1991 as a CRA with Roussel Laboratories. She came to the role with a BSc in Nursing and two years as a medical sales representative in the respiratory field. She spent nine years with Roussel, surviving two mergers and working her way through senior CRA to Project Manager in a variety of therapeutic areas including anti-infectives, oncology and rheumatology. In 2000 following redundancy, Jacqui spent a year at Bayer in a global Clinical Operations role evaluating performance and identifying efficiencies and process improvements before moving to Amersham Health, now GE Healthcare. Here she was instrumental in the implementation of the EU Clinical Trials Directive before then taking on a departmental management role. Jacqui is now working as a consultant in the areas of project management, team coaching and training.